Question and Answers Page

To modify an existing Question and Answers page:

• Click on the Questions and Answers page in the Contents page.
• Click on the Edit tab in the management frame.
  
• Modify the page content.
• Click Save at the bottom of the screeen.

To add a new Question and Answer page into a topic sub-folder:

• From the Contents view, click on the "Add Item" drop-down menu in the management frame.
• Select "questions & answers page"
• Provide a Page Title (Note: if this is the only Questions & Answers page for this topic, title the page "Questions and Answers"; if this is a secondary or tertiary page, title it accordingly, e.g. "Questions and Answers - Page Two".)
• Author the page content in the Body field.
• Click Save.

• The intent is that "Question & Answer" pages appear only at the bottom level of the topic tree.  For example, the folder "Food Stamps" should have a "Questions & Answers" page (since that topic does not have any sub-topic folders under it) but the parent topic "Public Benefits should NOT have a "Questions &  Answers" page.
• Notwithstanding the above, as a safety mechanism, if a lowest-level sub-topic does not have a "Question and Answer" page within it, the system is designed to "look for" such a page in higher-level  topics.   So, if you see a Question and Answer page appearing in a sub-topic folder that does not have such a page, that content resides higher in the topic tree.  When you put a new Question and Answer page in a sub-topic folder that does not have one, that will subsequently become the page that a user sees.