Client Information

The Client Information section is the heart of the Client  website.  It is arranged as a hierarchical series of Topic folders.  The top level of the hierarchy - Consumer Rights, Courts & Hearings, Criminal Matters, etc. - are presented to the user as "Step 1" on the Client site home page.

When browsing for information, the user clicks down into sub-topic folders which appear as "Step 2", "Step 3," etc.  (In most cases, there is only one sub-topic level, meaning the user typically only sees a Step 2 before reaching the final stage.)

At the end of a branch of topics, the user sees a "Questions & Answers" page for the topic at hand.  There are also user tabs to navigate to "Self-Help Materials," "Courts & Hearings," and "Non-Legal Resources."

When managing the content associated with these areas, the manager should:

1. Navigate to the sub-folder for which you wish to manage content (just like a regular user would do.)
2. Click on the "Contents" tab in the management frame to display the contents of that folder.  (See note below.)
   

From this point, you will be able to add, change, and delete a variety of content associated with this sub-topic.

The pages linked below provide specific information on the different types of content you can manage.

• The Question & Answers page
• Client Library Documents
  
• Client Library Links
• The Courts & Hearings and Non-Legal Resources pages

Note:

• While some management functions can be performed without going into the "Contents" view, it is recommended that you do so before trying to edit existing content.  Because the system intelligently locates content based on programmatic rules, if you try to edit a page using the edit tab without doing so from the Contents page you may see an Edit screen for the folder you are in as opposed to the page you are trying to change.